Welcome to RouteForge Limited. Protecting your personal data and privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and services.
Information We Collect
We collect and process your personal data to provide, enhance, and secure our services.
- Information You Provide: Contact details, account information, payment details, and communications.
- Information We Collect Automatically: Device details, usage data, and cookies.
- Information from Third Parties: Data from payment processors, analytics providers, or marketing platforms.
How We Use Your Information
Your personal data is used for:
- Providing and managing our services.
- Responding to customer support requests.
- Sending promotional emails and updates.
- Analyzing user behavior to improve our offerings.
- Complying with legal obligations.
Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information.
- Restrict data processing or withdraw consent.
- Unsubscribe from marketing communications.
To exercise these rights, contact us using the details in the "Contact Us" section.
Data Security
We implement technical, administrative, and physical safeguards to protect your personal data. While we strive to secure your data, no system is completely secure, and we cannot guarantee absolute protection.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once the retention period expires, we securely delete or anonymize your data.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that a child’s data has been collected, we will take steps to delete it promptly.
International Data Transfers
If you access our services from outside the UK, your data may be transferred to and processed in the UK or other countries where our service providers operate. By using our services, you consent to such data transfers.
Policy Updates
We may update this Privacy Policy from time to time. Significant updates will be communicated through our website or email. We encourage you to review this page periodically for the latest information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Company: RouteForge Limited
- Email: info@therouteforge.co.uk
- Phone: +44 7472 408683
- Address: 20 Regina Road, Southall, England, UB2 5PP